FAQ

SMASH BAG

The Smash Bag...what is it?

The Smash Bag is a desktop punching bag. Equipped with its ProStick suction cup, it allows anyone to let off steam anywhere.

The Smash Bag, on which surfaces?

The Smash Bag is equipped with a suction cup system that is effective on all flat surfaces. Ineffective on surfaces such as plaster and wallpaper , a desk, a window or even the ceiling will allow it to hold ALL your hooks!

How do I maintain my Smash Bag?

After several uses, the suction cup may become dirty. To ensure optimal use, we recommend cleaning your Smash Bag with dishwashing liquid and hot water.

For more information on the Smash Bag, head over to our TikTok account.

SHIPPING - REFUND

Do you ship everywhere in Europe?

Yes, we provide secure delivery worldwide, via recognized carrier networks, such as Chronopost, Colissimo and DHL.

Where do you ship your products from?

Our offices and warehouses are located in Carbon-Blanc, France. Our production is decentralized in Asia.

How do I track my order?

Your order will usually ship the same day. You will receive a tracking number associated with your order.

If you are having difficulty tracking your order , please use the Contact page available in the About tab of the drop-down menu.

I received a damaged item. What can I do?

We are sorry to hear this. Simply send us a picture of the damaged item in question to the email address: contact@rage-off.com and we will send you a similar replacement item as soon as possible.

I still haven't received my order. What's taking so long?

We apologize for the delay. Sometimes shipping can take longer than expected. However, you can track your order at any time using the tracking number provided above. For more information, please contact us at: contact@rage-off.com

Satisfied or Refunded?

We do our best to resolve any issues our customers may have with their online items.

The Smash Bag doesn't stick to your desk or simply doesn't meet your expectations: get a full refund!

If you would like personalized information regarding the product's resistance, or its adhesion to a specific surface: please contact us using the questionnaire available on our site, our teams will be delighted to discuss with you.

For more information, please see our refund policy